Data Deletion Instructions
COLABR8 TECH LIMITED (“we”, “us”, “our”) operates the Colabr8 CRM platform. As part of the Service, you can connect third-party accounts — such as Facebook Pages — to manage and schedule content. You can request deletion of the data associated with these connections at any time.
COLABR8 TECH LIMITED
Unit 102 Embroidery Mill, Abbey Mill Business Centre, Paisley, Renfrewshire, PA1 1TJ
1. Option 1 — Request deletion by email
Email us at support@colabr8.tech with a request to delete your data.
Please include
- Your full name
- The email address you use with Colabr8
- The name of the connected account or Page
- A clear request to delete your data
We will process your request within 30 days, in accordance with UK GDPR and Meta's data deletion requirements.
2. Option 2 — Disconnect in the app
You can remove a connected account yourself at any time.
Steps
- Log in to your Colabr8 account
- Go to Social Media → Accounts
- Select the account and choose Disconnect
Disconnecting immediately revokes the access tokens and stops any further processing of that account's data. The associated data is then removed in line with our retention policy.
3. What is deleted
When you request deletion or disconnect an account, we remove:
- Access tokens
- Connected Page and account identifiers (IDs)
- Integration metadata
- Stored social connection data
4. Compliance
This process complies with the Meta Platform Terms, the Meta Developer Policies, and the Facebook Data Deletion Requirements.
5. Contact
COLABR8 TECH LIMITED
Unit 102 Embroidery Mill, Abbey Mill Business Centre
Paisley, Renfrewshire, PA1 1TJ